Proven HL7 Interface Expertise That Supports Your Practice in Accountable Healthcare
ScottCare is home to a dedicated and experienced HL7 interface team that follows a regimented planning, design and implementation process to ensure success across a multitude of electronic medical records and hospital information systems.
Whether you’re purchasing a CardioView Dx product or VersaCare, trust ScottCare to make the connections crucial for your systems to communicate effectively and consistently.
Frequently Asked Questions about EHRPipe™
Your questions are important to us and we have answered the most frequently asked questions for you here. If you do not see what you are looking for, please contact us.
Can ScottCare solutions interface with my EHR?
Yes! ScottCare can interface with any system that can send and receive standard HL7 messages. ScottCare currently interfaces with most major systems for both our diagnostic and rehab solutions, including:
- Siemens HealthCare
- eClinical Works
- ...and more
How do you integrate your systems with our EHR?
We integrate using our own HL7 engine called EHRPipe that creates Windows Services to receive and transmit HL7 messages and/or files.
What communication protocol do you use?
We use Socket, Minimum Lower Layer Protocol (MLLP) and/or file-based transfer.
What types of interfaces can be implemented with your systems?
Using standard HL7 messages, we accept:
- Patient Demographics (ADT)
- Orders (ORM)
- Scheduling (SIU)
- Return Results (ORU or MDM)
What kind of results do you send out?
EHRPipe sends out discrete data and/or PDF documents.
How long does it take to build an EHR interface?
The process takes approximately 4-6 weeks, which involves installation, configuration and testing of the interface.
What do we need to consider when deciding on an EHR interface?
Initially, a choice has to be made on whether your practice requires inbound or outbound interfaces—or both. You must also determine if you require ADT, Orders or both. And, finally, you need to decide if you require a Results interface. Once those are decided, then further interfaces such as Charges and Scheduling can be considered.
Because each EHR implementation is unique and designed around the customer’s needs, ScottCare provides a detailed pre-installation questionnaire and EHR Project Book that covers interfacing requirements.
What types of customers have you created interfaces for?
ScottCare customers include hospitals, universities, research institutions and group practices. The interfaces range from standard inbound and outbound interfaces to more complex multi-facility, multi-endpoint interfaces. ScottCare’s interface team provides a structured implementation solution that considers customer workflows in order to deliver accurate, timely and automated mechanisms for a seamless interface.
How does ScottCare ensure that our interface and implementation will be successful?
Since interfacing requires interaction between clinicians, system administrators, interface engineers, security engineers, administrative personnel, network administrators and EHR vendors, complete understanding of the requirements by each of the functional entities is crucial for a successful implementation of the interface project.
A successful interface starts with understanding and capturing the client's requirements accurately and translating them into a project plan. For that reason, customers are assigned an HL7 engineer at the outset of every implementation and provided a detailed EHR Project Book that spells out our unique 12-step interface implementation process. Implementation is monitored and managed closely with constant interaction between the ScottCare implementation engineer and the customer interface team. This process ensures accurate installation, configuration and data flow to your EHR/HIS. Once implemented and “go live” is complete, success is achieved with validation of smooth operation of the interface.
We are dedicated to your success and are here to answer other questions or give you more information.
We will respond within 1 business day.