Reliable Service Support Expertise You Can Count On.

Highly skilled and qualified Implementation, Clinical Application and Technical Service Teams are available to ensure success with your ScottCare product.

Diagram showing the connection between Software &Device support to Product training to EHR Data integration

ScottCare extends the value of your investment through dedicated customer service.

Whether requesting assistance through email, phone or online, we are committed to helping you succeed with your ScottCare products. Phone and online support is available Monday through Friday, 8 am to 6 pm EST. Email support is available 24 hours a day.

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Phone

Toll Free: (800)243-9412

Local: +1 216 362 0550

International: (216)362-0550
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Online Support

Training

On-Site Training

On-site training is included with new system installations. However, the need may arise for additional instruction or training of new staff members. ScottCare offers on-site training with one of our Clinical Application Specialists for our various applications at an affordable rate. To receive more information or request training, click the link below.

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ScottCare University

Learning how to get the most out of your system doesn’t end after installation. ScottCare offers free ongoing training opportunities through ScottCare University scheduled and customized instructional webinars. To sign up for upcoming sessions, click here. For more information on custom webinars, contact us through the link below.

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Video Library

VersaCare customers can gain access to a library of helpful videos that provide deeper insights into VersaCare or rehab monitoring workflows.

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What Customers are Saying

“Craig was professional, remarkable and went above and beyond to answer my questions and anticipate issues I may have in the future. He has been patient and responsive to all of our needs. He listened to staffs’ concerns and requests and accommodated them the best he could. He was respectful and pleasant to work with. I appreciate you having such knowledgeable and a detail-oriented individual on your team. In addition, on several occasions, Craig helped us in a crisis situation of not being able to monitor a full class of patients and restored us to working order in short notice. He rocks, and we sure appreciate his work.”

Preeti Benjamin

Product Manual Request

Software Update Request

Want Help? We Are Always Here!

Call Us

800-243-9412