ScottCare Customer Support

Reliable Support. Proven Expertise.

At ScottCare, we’re committed to your long-term success—not just at installation, but every step of the way. Our Clinical Applications and Technical Support teams work together to ensure you get the most from your ScottCare products.

Whether you’re integrating software and devices, undergoing training, or connecting to your EHR system, our support structure is designed to keep your program running smoothly. 

Comprehensive Support, Your Way

We make it simple to get help, when and how you need it. 

Phone Support
Toll-Free: (800) 243-9412
Local/International: +1 (216) 362-0550
Available 24/7 with an active warranty or service agreement 

Email Support
Available Monday–Friday, 8:00 AM–6:00 PM EST 

Send a message 

Online Support
Visit support.scottcare.com 

customer service representative

Protect Your Investment

ScottCare offers equipment maintenance and support agreements to ensure your system continues running smoothly after the initial warranty expires. These agreements provide ongoing maintenance, technical support, and peace of mind, so your team can focus on patient care.

Reach out below to speak with a ScottCare specialist about maintenance and support coverage tailored to your system.

Send a Message

We’re here to help! To make sure your request gets to the right team quickly, please select the system you need support with. This helps us provide faster, more accurate assistance so you can get back to what matters most.