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Daylight Savings Time has Changed Due to Federal law, the period for Daylight Savings Time (DST) has changed. This could cause your system to incorrectly change the system clock. Microsoft® has release a patch for the Windows® XP operating system to correct this issue. Click here to be taken to the Microsoft® download page for the patch. ScottCare Blanket At ScottCare, we realize that quality and speed are tightly linked in the process of improving patient care and driving down costs. That’s why we created our comprehensive Blanket Protection Plan to help improve quality, enhance performance, increase productivity and reduce costs. The Blanket Protection Plan integrates service and clinical support with technology to maximize your equipment uptime and optimize patient outcomes. As a result, ScottCare ensures that your program is delivering the best clinical performance now and into the future. ScottCare’s Blanket Protection Plan can be tailored to meet your special needs. Contact ScottCare to learn more. Only ScottCare offers Blanket Protection for Every Customer:
ScottCare is so confident about the performance and reliability of its products, it can offer the best warranty in the business. All products are covered by a comprehensive warranty against defects in materials and workmanship. This covers all charges, including materials and labor, for repair or replacement of all ScottCare provided components during the warranty period. Upon expiration of the warranty, a variety extended warranty plans are available including various combinations of parts, labor and travel. ScottCare will even train and support hospital biomedical departments who want to repair their own equipment. TelePort remote diagnostics links you and your equipment directly to ScottCare’s highly trained service and applications personnel to keep your program running smoothly. Using remote diagnostics, ScottCare can often fix the problem immediately and avoid an on site service call. As a result, you can focus on patient care, not equipment. ScottCare TelePort
ScottCare’s training is available to customers via the Internet 24/7. The training doesn’t go away when the trainer leaves your site. Customer service and training are complimentary features that ScottCare offers to all customers. In addition to free phone support, we now provide online training and conference call training for the Advantage system. With these new features, we provide continuous training for all Advantage users, at your convenience. Advantage users can now receive additional training through our web site. Advantage on-line training videos give an audio/visual presentation of the Advantage software. Videos are a great way to provide additional training for existing staff as well as introductory training for new employees. Customers can log-in here to get started or to train co-workers in the case of transition. Please contact ScottCare customer service to acquire a username and password. 41 Current videos available as follows: While these
sessions are tailored for users of TeleRehab
Advantage, our Platinum and Gold users are
welcome to view the latest features available in
the Advantage system. Each one-hour
training session is available on the scheduled
day at 11:00
a.m.,
EST. Each session includes 15-30 minutes for
questions and answers.
Please make reservations through ScottCare customer service. You will receive an email to confirm the date and time and any preparatory instructions. Customers must have Internet access to attend training sessions. For the list of upcoming training sessions,
To e-mail Technical Support with your questions, include the following information: Customer Service: Contact ScottCare’s 24-hour toll-free customer support line – |
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